Making a difference at the front line



Safety Culture Definition



Safety Culture Definition
"Safety culture refers to the enduring value, priority and commitment placed on safety by every individual and group at every level of the organization. Safety culture reflects the individual and organizational attitudes, norms, and behaviors related to the safe provision of air navigation services.
-- Definition developed by the Civil Air Navigation Services Organization (CANSO) Safety Culture Working Group
Question: What is a Safety Culture?
Answer:According to James Reason’s “Components of Safety Culture: Definitions of Informed, Reporting, Just, Flexible and Learning Cultures,” a safety culture is an informed culture in which those who manage and operate the system have current knowledge about the human, technical, organizational, and environmental factors that determine the safety of the system as a whole.
An informed culture develops when the following four elements exist:
1. A reporting culture - an organizational climate in which people are prepared to report safety lapses and potential safety hazards.
2. A just culture - an atmosphere of trust in which people are encouraged (even rewarded) for providing essential safety-related information, but in which they are also clear about where the line must be drawn between acceptable and unacceptable behavior.
3. A learning culture - an organization must possess the willingness and the competence to draw the right conclusions from its safety information system and the will to address problems identified through the reporting culture, and possibly implement major reforms.
4. A flexible culture - a culture in which an organization is able to reconfigure themselves in the face of high tempo operations or certain kinds of hazards - often shifting from the conventional hierarchical mode to a flatter mode.


Copyright © 2011 CSSI, Inc. - cssiinc.com